HOW TO BOOK

Download the ThinkSmart Portal App

We have made our booking process simple by using the ThinkSmart Portal App. For a step by step guide on how to use the app, see below.

1. To download the app, follow the links below to the App Store or Google Play
2. Enter this code for Activate Sports Education:

 

37HPDDKT

3. REGISTER A NEW ACCOUNT AND FILL OUT YOUR DETAILS

Once you have created your account, follow these steps to book a session:

Select Your Membership Status
First select your membership status at Ross Tennis Centre. This is a separate payment made to the venue, which allows you to free access to floodlit courts, reduced coaching rates and competition opportunities.
fill out Participant details
In order to see the sessions we have available, you will need to add the details of the participant that will be attending the session. Navigate to the ‘Participants’ page in the menu and select ‘Add Participant’. Provide us with your/your child’s essential personal information and emergency contact details, this is important to ensure we fulfil safeguarding practices. Make sure to visit the ‘Agreements’ section under ‘My Account’ to select if you are happy to give media consent and look at our Privacy Policy and T&Cs. *Please note our Privacy Policy highlights how we look after your information provided.
choose your session
Head to ‘Classes’ in the main menu and select ‘Add Enrollments’. You will then be given the chance to select what type of session you/your child would like to attend. After making a selection, click ‘Select a Student’ and choose the participant from the list that would be attending. You will then be able to see all of the relevant classes we have running that the participant is eligible to take part in. Simply add  this session to your cart and head to the checkout.

PAYMENT OPTIONS

Termly payment
To confirm your booking, enter your payment information through stripe secure payments. This is a termly payment based on the number of session remaining during school term time. You will need to re-book and pay for sessions in the next term. This payment option is exclusively for our junior sessions.
Monthly Direct Debit
To confirm your booking, enter your direct debit information securely. Your payments will be automatically set up for you and we will send you an invoice/receipt each month. This is the best way to split your payments.. Once setup, you will not need to worry about making payments or rebooking in future, as we can automatically enrol your child onto future term time sessions, until you wish to cancel. *Please see T&C’s for more information.
Pay as you go
Exclusively for our adult sessions, we offer a convenient pay-as-you-go option. This means you have the freedom to choose the sessions that best suit your schedule, giving you the flexibility you need to make the most of our coaching programmes.
BOOKING COMFIRMATION
With your session selected, personal details filled out, and payment information confirmed, you will receive a booking confirmation email (please check spam/junk mail too). Please feel free to contact us with any problems and questions you may have to ensure your child is all set for an enriching and rewarding tennis experience with us.

If you are still having issues with booking your session or have a question about our new booking system, feel free to contact us at

steve@activatesportseducation.co.uk